Meet Marissa,

UX Manager & Drummer

Marissa is a researcher, designer and problem solver obsessed with delivering meaningful solutions to the end-user. She brings a rare entrepreneurial spirit to enterprise transformation, balancing agility with rigour. ​With a background in UX, skilled at workshop facilitation and managing cross-functional teams, partners and stakeholders, she is also a Professional Scrum Master and advocates agile principles in her everyday work.

Prior to PSYKHE, Marissa led consumer initiatives at OCBC Bank, shaping the OCBC 365 credit card and unsecured loan propositions. Through working with cross-functional internal and external partners, she has launched successful campaigns that bring to life customer propositions. She is also a certified Professional Scrum Master (PSM) and applies Scrum principles and agile in her everyday work.

Marissa brings over 9 years experience on the following areas:

  • Led a large programme for Housing Development Board across multiple service journeys ​

  • Led an end-to-end digitisation of a Procurement platform for DBS ​

  • Led DBS Future of Work initiative to develop a product roadmap to improve employee productivity​

  • Led animal service blueprinting for Singapore Zoo​

  • Lead Consultant for Ascott Star Rewards website revamp​

  • Mapping the customer’s journey in-branch for OCBC Bank x StarHub partnership

During her free time, Marissa plays competitive Floorball in the Singapore Premier League and whacks the drums on the weekends.

Imagine your favourite part of your job as an ice cream flavour. 
What would it be, and why?

I love planning and conducting workshops so I’d be a salted dark chocolate with a surprise swirl—rich in depth, a little unexpected, and perfectly balanced. Like planning and leading workshops, it combines structured intensity (dark chocolate) with a hint of challenge (salt) to bring out the best ideas.

The surprise swirl? That’s me playing devil’s advocate—introducing just enough contrast to spark deeper conversations and fresh solutions.

What is something you are deeply curious about?

What is the most ideal way to design a refrigerator that is wheel-chair friendly? Or an induction cooker that caters to the needs of individuals with visual impairments?

So many problems. So many opportunities!!!

Make an impact with us.

We are always on the lookout for the curious, bold and driven. Join us for the opportunity to push your bounds, hone your craft and make an impact.